Customer Testimonials
Mr and Mrs Tennant We have been extremely pleased with your service… all the workmen involved with the construction have been first class. We will be recommending your services to friends and family. Ms Harrison and Mr Harriman We wanted to thank you for the excelled work you did on our conservatory, starting with the help we received from Stuart in getting the design absolutely right, to the clean at the very end. At every stage the work was carried out professionally, with little inconvenience to ourselves. A special mention must go to Steve who did the floor tiling, who had to work under the horrendous conditions of an extremely hot day and a plague of hover flies! He never stopped and never once complained. We are extremely pleased with our conservatory and are looking forward to many years of enjoying our new room. With thanks to you all. Mr and Mrs Barton Just a brief note of appreciation to all the men involved in our double glazing adventure! Each one of them was extremely hard working, polite and friendly and wasted no time in getting on with the work in hand, cleaning up at the end of each day. We are delighted with the finished result and send our thanks to each one. Mr and Mrs Sloper I wanted to put into writing a huge thank you for presenting us with a conservatory that not only exceeds our expectations, but most important of all a thumbs up to the excellent service that we received. We carried out our own survey to find out about your reputation before hand and we were not disappointed. From the start, Stuart Mills sold us the product and what I mean by that is he put us totally at ease, we had an instant connection with him and he made us feel like we were talking to a friend rather than trying to sell us something. You have to feel that you trust the person you are dealing with from the start and it is down to him that we set you apart from the rest. The speed and involvement that followed was great, the builders I have to say were second to none, they worked so hard and they were always tidy and friendly, we were very impressed with them and they set the precedence for the whole company. Again, having Martyn as our connection and Project Manager put our minds at ease, he really gave us all the support we needed and continually kept us informed of the dates and progression on the conservatory, nothing was too much trouble and he really is a great asset to your company. All the way through the construction, you met your pre-arranged dates and what really impressed us was when we had thought that we had come to the end and everything was being finished off, Kate rang (your Customer Service Manager) to arrange to come and oversee that everything that had been done and any outstanding issues were highlighted, she even came after our work time which was so convenient for us, she was very informative and we were able to share with her our experiences. This was the icing on the cake!! I could not complete this without a mention of the product and this was another reason for buying from you, keeping ahead of the game on the design and specifications put you ahead of the rest. The choices you gave were great and we got exactly what we were looking for, an all weather perfect room as an important addition to the house. To sum up, it is rare that you can say that a British company exceeds expectations, I would fully recommend you to anyone that I speak to and it is really great to be able to tell you so. Thanks once again for your excellent product and service. With Kind Regards… Mr and Mrs Snooke I am writing to let you know how very pleased we are with our new windows and doors, they make a terrific difference – aesthetically, security wise and to the temperature in the house! We have also been very pleased with the quality of service we have received throughout. Could you please pass on our thanks to Stuart for the initial discussions and order, and also the workmen we had who were very hard working, efficient and friendly throughout. We will have no hesitation in recommending you to our friends. Thank you again… Mr and Mrs Foulger I am writing to express my satisfaction with my recently completed conservatory and with Admiral as a company. From our initial visit to your show site, to the final clean, the whole operation was carried out in a very friendly and professional manner. In particular, I would like to thank Frank for his help in designing the conservatory, Martin and Paul for their help and advice during construction, Jake and his assistant and all of the building team who did a really clean and professional job. We were really impressed with the communication during the project, every trade turn up on time as arranged, and every telephone call was returned when promised. Very well done and many thanks for a job well done. Mr and Mrs Hull A brief note to thank you for the excellent conservatory, which is now complete. It is a rare pleasure these days to deal with a company that does what it promises at the time and on the day that it promises. Every tradesman that came to us was highly skilled and a pleasure to have at our home. We recommended your company to a number of neighbours and will have no hesitation in doing so in the future. Mr and Mrs Ball May we take this opportunity to thank you for all your hard work from the initial design stage to the construction, the quality of workmanship and the after sales service provided. We would like to especially thank Kate who has been an excellent point of contact in the latter stages of the work. We are very pleased with our new conservatory and will have no hesitation in recommending Admiral Conservatories in the future. Mr and Mrs Crane My wife and I recently purchased a conservatory from Admiral and wanted to say how pleased we are with the finished product. All of the Admiral team with whom we dealt were professional and, indeed, very flexible. This was especially important because, in the same timeframe, we had a new kitchen fitted and the dividing wall between it and our new conservatory demolished to provide an open plan arrangement. This, of course, required close co-ordination in order to ensure that the work progressed smoothly, and I must make special mention of your Installation Manager, Martyn Watkins, who was extremely helpful throughout the whole project. Also, we found your tradesmen and contractors to be helpful, courteous and very efficient – as well as eager consumers of the vast quantities of tea and coffee, which we offered them! Once again, we are delighted with our new conservatory and are very grateful to you and your staff for the quality of the work, which has been carried out. We would have no hesitation in recommending the services of Admiral to others.
Mr and Mrs Barker Longstanton Cambs Firstly, I apologise for the long delay in sending this short letter, but I would like to say thank you all very much for the conservatory that you built for us last year. From our first visit to your show room to the final inspection, the people that had dealings with us were nothing but helpful and polite. The site was kept clean and tidy and the fuss to a minimum. I would especially like to thank Stuart Mills for his advice concerning the design of the conservatory, the tradesmen for putting up with the access problems that they had and their skill and professionalism in the respect of the construction. We are now using it as a dining room, which is what we wanted and the size is just right. Yours was not by any means the lowest quote we had, but the whole experience reflected that and I would strongly recommend you and your company to anyone that was looking to erect a conservatory on their property. Again, thank you very much and wish you all every success in the future.
Mr and Mrs Broom Fenstanton Huntingdon Cambs
Just a line to say thank you for our new conservatory, to say that we are pleased would be a massive understatement. Would you also pass on our thanks to all of the trades that worked on our project, from the ground workers to the finishing trades, they were all a credit to your company. Having worked in the construction industry for over thirty years we know how difficult it is to get competent tradesmen. Finally, please send our regards to Frank who was a pleasure to deal with and gave us all the right information at the start. We have ordered blinds with Kate, which will give the conservatory the final touch. Thank you once again, we would have no hesitation in recommending your company to relative or friends.
Mr and Mrs Martin Ramsey Huntingdon Cambs I felt I must write to tell you how very pleased I am with the quality of the windows that have been installed together with the professional service provided by you and your fitters. Having suffered badly by another local firm I was naturally nervous and cautious about having another firm to put things right. I am pleased to say your quality of windows and workmanship was superb. I am more than happy to highly recommend your firm. As mentioned above, two years ago I had another local double glazing firm, which was a member of FENSA to install some double glazing. Most of the window frames were too small and therefore required up to four frame extensions just to reach the plaster line. One frame was too big and was bent to fit in the aperture. I requested a site meeting with their surveyor, who conceded only the bent window was wrong and that I had not let the fitters finish off the other windows. When I produced a survey from a Fellow of the Royal Institute of Surveyors, their surveyor said perhaps they had not fitted them properly. Although I requested on several occasions for them to rectify the problems, they chose to ignore it. I was therefore forced to take them to court, which resulted in them being found guilty. Dr Stalham Cambs Thank you for completing our conservatory. It has been a very useful addition to our house. When the kitchen is installed in three weeks time it will look great
Mr and Mrs Woolner Stukeley Meadows Huntingdon Cambs Please find enclosed a cheque for the balance payable for our conservatory blinds. They have finished the room off a treat and we are extremely pleased with everything you have done. Thank you for your help throughout and particular thanks to Kate, Mick and Dan for their patience and assistance in rectifying our drain issue. We have been very impressed with both the products you have supplied and fitted and the customer service you have provided and have no hesitation in continuing to recommend Admiral to friends and colleagues. Thank again and wishing you continued success.
Mr and Mrs Pratt Huntingdon Cambs Please find enclosed a cheque, which covers the final payment of our conservatory. I would like to thank you all for a wonderful job and I look forward to enjoying my new conservatory for many years to come.
Mr and Mrs Dalley Upton Huntingdon Cambs 09 March 2007 Your installation team did an excellent job here today. The new windows have transformed the look of our property and the effects on insulation, both noise and temperature, are instantly noticeable. Thank you for a good result. Mr K Dalley
Mr and Mrs Linnell Buckden St Neots Cambs 14 May 2007 We want to thank everyone who has been involved in our project from start to finish. We are very pleased with the outcome and appreciate all the hard work that everyone has put in. A special thank you goes to Nadine who kept us informed throughout and scheduled everyone in efficiently, so our project was completed as quickly as possible. She is obviously a great asset to your company. Thank you once again. We are sure a lot more business will come you way soon with our recommendations. Mrs A Linnell
|